Most independent shops don’t offer delivery — not because they don’t want to, but because it’s never been simple enough. We fix that. One flat fee per parcel, your own Partner Portal, and a delivery setup that works the way your shop works — whether that’s NFC-powered silent collections or a straightforward manual process.
A customer wants something delivered? Your staff fill in a quick form at the till — name, number, email, address. That’s it. The customer gets an instant confirmation. From there, you choose how it works for your shop. Go fully automated with our NFC tag setup — one tap at the end of the day and we come and collect, no calls, no faff. Or keep it manual — print labels on the label printer we supply, and we collect and dispatch from there. Either way, full tracking, live rider updates, and the same professional service your customers expect.
Independent shops lose sales every single day because customers can’t get things home easily. We built this service to bridge that gap — putting a professional, fully tracked delivery service in the hands of local retailers who deserve it just as much as the big chains. If they can see it in your shop, they should be able to get it delivered.
No — there are two ways to work with us. The NFC tag option gives you Silent Collections: one tap when your parcels are ready, we come and collect, no calls needed. The manual option uses a label printer we supply on a refundable deposit — you print labels, stick them on, and we collect and dispatch from there. Both options give your customers the same tracking, the same email updates, and the same flat fee per parcel.
You get two NFC tags. The shop tag stays on your counter — when your parcels are ready, one tap notifies us with how many are waiting and a cost summary. No phone calls. The rider tag stays near your collection point. When our rider arrives and taps it, your orders are automatically fired into our dispatch system as individual deliveries, each with their own tracking link.
Yes — full Amazon-style tracking. From the moment the delivery is booked at your till, your customer gets an email confirmation. Then updates when the parcel is collected, when the rider sets off, and when it’s delivered. When the rider is on the way, they get a live tracking link showing exactly where the rider is, plus his direct number so they can call or rearrange if needed.
Our system is designed to give customer only tracking, we came to this descision because we realised each retailer may have different requirements, we'll discuss these requirements with you, but we can implement a range of notification options.
It’s your own dashboard, set up for you from day one. Book, view, cancel and hold orders, check delivery status & history and use the built-in Suggestions tab to request features, flag a problem or ask a question. We’re a small local team — we answer phones and we actually act on feedback.
We charge a flat fee per parcel — no mileage on top, no hidden costs. Get in touch and we’ll give you a quote based on your store. Most retail partners simply pass the small delivery fee straight on to the customer — customers already expect a delivery charge, so it can cost your shop nothing.
We work around what suits your store. Most retail partners have us collect at the end of the day when they close, with deliveries going out the following morning. This means we can plan routes properly and your customers get a reliable, organised service. We’ll agree a collection schedule with you when you register.
No. We don’t leave parcels unattended or anywhere they could be exposed. If a customer isn’t home, our rider contacts them directly using the number provided at the time of booking to rearrange. Your customers’ purchases are in safe hands.
Yes. If a customer orders the same thing regularly — weekly pet food, monthly supplements, whatever it is — we can set up a standing delivery so you don’t re-enter their details every time. Customer comes in, pays, it gets sorted. Ask us about this when you register.
We cover Calderdale including Halifax, Hebden Bridge, Brighouse and Elland
Tell us about your shop. We will email your login details straight away and review your application within one working day.
Thanks. We have sent your login details to your email so you can sign into your portal right now. Our team will review your application within one working day. If you do not hear back within 24 hours please give us a call on 07745 346 927.