Retail Services

Your Shop’s Delivery Partner.
Built for Independent Retail.

Most independent shops don’t offer delivery — not because they don’t want to, but because it’s never been simple enough. We fix that. One flat fee per parcel, your own Partner Portal, and a delivery setup that works the way your shop works — whether that’s NFC-powered silent collections or a straightforward manual process.

Retail delivery partner
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Partner Portal Included
Your own dashboard, from day one
Retail delivery
🛍️ Simple Booking
How It Works

Delivery Made Simple.
For You and Your Customers.

A customer wants something delivered? Your staff fill in a quick form at the till — name, number, email, address. That’s it. The customer gets an instant confirmation. From there, you choose how it works for your shop. Go fully automated with our NFC tag setup — one tap at the end of the day and we come and collect, no calls, no faff. Or keep it manual — print labels on the label printer we supply, and we collect and dispatch from there. Either way, full tracking, live rider updates, and the same professional service your customers expect.

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Silent Collections
One tap. We know you’re ready. No calls needed.
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Live Tracking
Customers watch their rider in real time. Just like the big names.
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Partner Portal
Your own dashboard. Orders, history, requests — all in one place.
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Flat Fee Per Parcel
Simple pricing you can pass straight to your customer.
What’s Included

Everything Your Shop Needs to Deliver.

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Two Ways to Work
Choose what suits your shop. Go fully automated with NFC tags — one tap and we come and collect, zero interruption. Or keep it manual with a label printer we supply on deposit, printing labels and scanning parcels your way. Everything else is identical either way.
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Silent Collections (NFC)
Two NFC tags per store. When your parcels are ready, one tap notifies us — how many are waiting, rough cost, all of it. Our rider arrives, collects, and leaves. No phone calls. No staff interaction needed.
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Live Rider Tracking
When the rider sets off, your customer gets a real-time tracking link showing exactly where they are. The same experience people expect from the big couriers — delivered by someone local.
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Amazon-Style Email Updates
Automated emails at every stage — delivery booked, parcel collected, rider on the way, delivered. Your customers are always in the loop without you lifting a finger.
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Direct Rider Contact
When the rider sets off, the customer gets his direct number. They can call to rearrange, ask him to wait, or confirm they’re in. No missed deliveries. No middleman.
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Partner Portal
Your own dashboard from day one. View orders, track delivery history, and use the built-in Suggestions tab to request changes, flag a problem, or ask a question. We answer. We act.
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Label Printing Supplied
If you go the manual route, we supply a label printer on a refundable deposit. Print labels as orders come in, stick them on, and we collect and dispatch. Simple, low-tech, and it works.
Our retail mission
Our Retail Mission

Opening Up Delivery
For Independent Retail.

Independent shops lose sales every single day because customers can’t get things home easily. We built this service to bridge that gap — putting a professional, fully tracked delivery service in the hands of local retailers who deserve it just as much as the big chains. If they can see it in your shop, they should be able to get it delivered.

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Pass the Cost On — Simply
Flat fee per parcel. Charge it straight to your customer as a delivery fee — they already expect it. It can cost your shop absolutely nothing.
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A Genuine Partnership
Phones answered. Riders briefed on your setup. Suggestions tab on your portal. If something isn’t working, we fix it. Simple.
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Zero Emission Delivery
Every delivery by cycle courier. Faster through Calderdale traffic — and a delivery partner your customers can feel good about.
Testimonials

See What the Locals Say

No fake reviews. Just fresh starts. We’re a fledgling business building our reputation one pedal stroke at a time. We don’t have a wall of reviews yet — just a commitment to not fleecing our retail partners. Be the first to spread the word.
Social Shift
Calderdale’s Retail Delivery Partner
FAQ

Find All the Answers

No — there are two ways to work with us. The NFC tag option gives you Silent Collections: one tap when your parcels are ready, we come and collect, no calls needed. The manual option uses a label printer we supply on a refundable deposit — you print labels, stick them on, and we collect and dispatch from there. Both options give your customers the same tracking, the same email updates, and the same flat fee per parcel.

You get two NFC tags. The shop tag stays on your counter — when your parcels are ready, one tap notifies us with how many are waiting and a cost summary. No phone calls. The rider tag stays near your collection point. When our rider arrives and taps it, your orders are automatically fired into our dispatch system as individual deliveries, each with their own tracking link.

Yes — full Amazon-style tracking. From the moment the delivery is booked at your till, your customer gets an email confirmation. Then updates when the parcel is collected, when the rider sets off, and when it’s delivered. When the rider is on the way, they get a live tracking link showing exactly where the rider is, plus his direct number so they can call or rearrange if needed.

Our system is designed to give customer only tracking, we came to this descision because we realised each retailer may have different requirements, we'll discuss these requirements with you, but we can implement a range of notification options.

It’s your own dashboard, set up for you from day one. Book, view, cancel and hold orders, check delivery status & history and use the built-in Suggestions tab to request features, flag a problem or ask a question. We’re a small local team — we answer phones and we actually act on feedback.

We charge a flat fee per parcel — no mileage on top, no hidden costs. Get in touch and we’ll give you a quote based on your store. Most retail partners simply pass the small delivery fee straight on to the customer — customers already expect a delivery charge, so it can cost your shop nothing.

We work around what suits your store. Most retail partners have us collect at the end of the day when they close, with deliveries going out the following morning. This means we can plan routes properly and your customers get a reliable, organised service. We’ll agree a collection schedule with you when you register.

No. We don’t leave parcels unattended or anywhere they could be exposed. If a customer isn’t home, our rider contacts them directly using the number provided at the time of booking to rearrange. Your customers’ purchases are in safe hands.

Yes. If a customer orders the same thing regularly — weekly pet food, monthly supplements, whatever it is — we can set up a standing delivery so you don’t re-enter their details every time. Customer comes in, pays, it gets sorted. Ask us about this when you register.

We cover Calderdale including Halifax, Hebden Bridge, Brighouse and Elland

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Our Trusted Partner
Moving Office? Need Heavy Lifting?
We handle documents, parcels and business deliveries by cycle courier — but when you need a van, we recommend Turner’s Removals. Office relocations, equipment moves, commercial deliveries — Turner’s handle it properly. Local to Calderdale, operating nationally, and competitively priced. Give them a call and tell them Social Shift sent you.
Ready to Offer Delivery From Your Store?
Get in touch and we’ll set you up with your Partner Portal, your NFC tags, and get your first delivery moving — without the fuss.

Become a Social Shift Retail Partner

Tell us about your shop. We will email your login details straight away and review your application within one working day.

How would you like our riders to collect?
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Silent Collections
A small NFC tag sits at your till. One tap at the end of the day calls our rider out. We will post your tags to you, normally within 2 to 3 working days.
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No Tags, Just Access
No NFC tags. Confirm each batch is ready by tapping a button in your partner portal. Start booking the moment you are approved.
What happens next. We email your login details to you straight away so you can sign in right now. Our team reviews every application within one working day. Once approved you can start booking deliveries straight away if you chose No Tags, or once your NFC tags arrive if you chose Silent Collections.

Application Received

Thanks. We have sent your login details to your email so you can sign into your portal right now. Our team will review your application within one working day. If you do not hear back within 24 hours please give us a call on 07745 346 927.